About Us | FAQ

Welcome to Classentials! On this page you will find information on: OUR PRODUCTS – SHIPPING – WARRANTY – REPAIR / EXCHANGE – RETURNS – KLARNA Payment – PRIVACY & COOKIE POLICY

IMPORTANT MESSAGE: 28 September 2018. We have expanded our shipping destinations. We ship to to selected countries in the European Union (EU): The Netherlands, Belgium, Germany, France, Luxembourg, United Kingdom, Italy, Ireland, Austria, Czech Republic, Slovakia, Poland, Hungary, Spain, Sweden, Portugal, Denmark, Finland, Norway, Greece and Hungary. Other NON EU COUNTRIES: United States* (US), Switzerland*, Australia*, Canada*, Colombia, India*, Japan*, Russia*, South Afrika*, Thailand* and Turkey. Please contact us for shipping to other parts of the world.

*NON EU RESIDENTS: Read the TAXES & CUSTOMS CHAPTER BELOW. 

NOTE to all buyers: Our shipping costs are FLAT-RATE per order and destination. This means that it does not matter if you order one light item or more heavier products at the same time, the costs are the same! We help you to save shipping costs on combined orders!

Classentials is a trade mark of Classicar Garage in the Netherlands. Classicar Garage is the globally renowned classic car sales and information website, established in the year 2000, by the dutch designer / photographer / classic car enthusiast Marc Vorgers. Classicar Garage was founded to offer a tested selection of high quality vintage and classic cars to a global audience. This in co-operation with high profile restorers, garages and classic car dealer firms from the Netherlands with perfect track records and decades of experience. Like the parent company, Classentials is all about vintage quality products and great motoring experiences. Classentials is established to offer a remarkable selection of Motoring Essentials to the passionate vintage and classic car enthusiast. Motoring Books, Vintage Motoring Accessories and Vintage Model Cars to add ‘zest’ and joy to your motoring passion.

OUR PRODUCTS

Motoring Books: Classentials sells new and vintage motoring books and motoring accessories. The selection of books consists of a series of NEW books written by the American writer John Nikas and with photography by yours truly, Marc Vorgers. This series of books on British sports cars is published by Amberley Publishing in Great Britain. The collection of (rare) vintage motoring books come from Marc’s personal library, all these highly interesting titles have been found, read, and sherished for many years. The condition of the books is described as accurate as possible and illustrated with many photographs. Some old books have been restored / repaired, this is always mentioned in the description.

Motoring Accessories: Classentials sells a limited programme of special accessories which enhance the experience of vintage and classic car ownership. Over two decades of classic car ownership and the countless outings and trips with classic cars gave the inspiration for the Classentials ‘Motoring Essentials’ accessories. You will find beautiful vintage Blaupunkt radios to upgrade your classic car dashboard and wonderful key-rings / fobs to give the final touch to your classic car keys. You will find beautifully refurbished Lucas long-range spot-lamps to add a sea of light to your nightly outings and road trips abroad. You will also be surprised by the Vintage Special Finds like rare ‘dashboard’ accessories, tools and rally items.

Vintage Model Cars: Classentials offers a high quality collection of 1960s and early 1970s Corgi Toys die-cast model cars. Models from the period when our classic cars where on sale brand new in the dealer showrooms. These 1:43 scale models, many of them MINT and complete with their original boxes, are rare and sought after precious gems. Every true enthusiast should have a period scale model of his ‘life-size’ (sports) car on his / her desk or cupboard!

Photo Artwork: Classentials offers photo artwork by photographer Marc Vorgers. Large size super quality canvas prints (signed on the back) and mouse-mats to add vintage motoring style your home, (home) office, garage or man-cave. This product-line will be expanded in the near future.

SHIPPING

Classentials is located in the Netherlands (Holland). We ship within the European Union thru DHL and to other parts of the world thru PostNL (All with with track & trace and additionally insured if the value of the item(s) is above €50.) In case you live in OUTSIDE THE EUROPEAN UNION, and want to order, please read the TAXES and CUSTOMS chapter below. We pack and ship orders on Mondays and Thursdays. TYPE ERRORS with the products reserved! The shipping costs displayed at the check-out are the true shipping costs!

*TAXES & CUSTOMS (NON EUROPEAN CUSTOMERS)

ATTENTION: When you live in Switzerland, North- or South America, Afrika, Asia, Russia or other NON European countries YOU WILL VERY LIKELY BE CHARGED EXTRA CUSTOMS DUTIES AND TAXES BY YOUR GOVERNMENT. These costs are your own responsibility. These additional costs will be charged on arrival of your parcel and the tariff can mount up to 25% of the initial purchase price. BE AWARE OF THIS BEFORE YOU BUY.

WARRANTY

  • Our new books, vintage books, vintage model cars and key-rings are being sold WITHOUT warranty.
  • Our Vintage Special Finds and vintage (radio / car) accessories, being between 40 and over 100 years old, and HALDA rally instruments, are being sold WITHOUT warranty.
  • Updated 28 August 2018: Our 1 year EUROPEAN WARRANTY only has changed to 1.5 year (18 months) EUROPEAN & WORLD WARRANTY on our vintage refurbished auto-radios and our vintage refurbished spot-lamps. (light-bulbs: Within the warranty period we will send you a new light bulb to be replaced by yourself or by your local garage).

Our vintage original refurbished auto radios are all sealed for warranty an identification reasons. When the NUMBERED SAFETY SEAL on a vintage refurbished auto-radio has been BROKEN OR HAS BEEN TAMPERED WITH, SHOWING THE TEXT OPENED the warranty is immediately void / lapsed.

REPAIR / EXCHANGE

In case your vintage refurbished auto-radio or vintage refurbished spot-lamp stops working / breaks during normal use in / on your classic car (excuding light-bulbs) within the warranty period of 1.5 years (18 months) after the purchase-date we offer a repair or exchange (if an identical radio / spot-lamp is in stock). The buyer returns the broken product with track and trace. Classentials arranges the repair / exchange of the product and pays for the shipping costs. We only want HAPPY CUSTOMERS!

RETURNS (EU, switzerland and USA)

If you are not satisfied with your purchase then you may return the item within two weeks after delivery with track and trace. Return postage, including track and trace, is to be paid by you, the buyer of the product. After we have received the returned product Classentials will refund the initial purchase price and initial shipping costs immediately via Paypal.

In case that you have any questions about our products, the shipping, warranty or returns; just drop a message via the contact page.

KLARNA PAYMENTS (PAY LATER / SLICE-IT)

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment methods. Payment is to be made to Klarna.

Pay later: The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. You can find the complete terms and conditions for the markets where this payment method is available here: United Kingdom, Germany, Sweden, Norway, Denmark, Finland, Austria and the Netherlands.

Slice it: With the financing service from Klarna you can pay your purchase in flexible or fixed monthly instalments according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Slice It including terms and conditions and Standard European Consumer Credit Information you can find here for the markets where this payment method is available: Austria, the United Kingdom, Germany, Sweden, Norway, Denmark and Finland.

Direct banking: Available in Germany, Austria and the Netherlands. Your account will be debited directly after placement of your order.
Direct Debit: Available in Germany, Sweden, Austria and the Netherlands. Your account will be debited after shipment of the goods or tickets/ availability date of the service ​or in case of a subscription in accordance with the timelines communicate​d. You will be notified about the date(s) by email.

Card Payments: Available in Germany. The amount will be reserved on your card and will be debited after shipment of the goods or tickets/ availability date of the service. In case of a subscription the amount will be debited in accordance with the timelines communicate​d.

The payment methods Pay later (in 14 days), Slice It and direct debit are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. General information about Klarna and the user terms per country can be found on klarna.com. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.

PRIVACY & COOKIE POLICY

Classentials.com, located at Lijsterlaan 25 3853 TA Ermelo the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact information: www.classentials.com, Lijsterlaan 25 3853 TA Ermelo, The Netherlands. Telephone +31 651 158 723. Mr. M. Vorgers is the Data Protection Officer of Classentials.com. Mr. Vorgers can be reached via info@classentials.com or via the telephone number mentioned above.

Personal data that we process: Classentials.com processes your personal data when you use our services (by buying a product) and / or because you provide data yourself by creating an account on www.classentials.com. When you purchase a product (or products) at Classentials.com we process the following data: Name, Address details, E-mail address and Bank account number. Other personal data we process: data which you actively provide, by creating an account on this website, or in correspondence, and/ or by telephone.

Special and / or sensitive personal data that we process: Our website and / or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us via info@classentials.com and we will delete this information.

For what purpose and on the basis of which we process personal data: Classentials.com processes your personal data for the following purposes: Handling your payment and order, Sending our monthly newsletter – Allowing you to create an account – For goods and services we deliver to you.

Automated decision making: Classentials.com does NOT take decisions based on automated processing on matters that can have (significant) consequences for individuals. These are decisions taken by computer programs or systems, without a person (for example, an employee of Classentials.com) sitting between them. Classentials.com uses the following computer programs or systems: WordPress Woocommerce web-shop software, Paypal add-in for international payments, Molly Payments add-in for payments within the Netherlands.

How long we store personal information: Classentials.com does not store your personal data (which you provided with a purchase) for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following personal data: Name, address and bank account number: retention period up to 12 months after your purchase. E-mail address: unlimited and / or until you sign-out for our monthly newsletter yourself.

Sharing personal data with third parties: Classentials.com only provides personal data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation (handling your payment and shipping your order).

Cookies, or similar techniques, that we use: Classentials.com uses only technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. These cookies ensure that the website works properly that the website remembers, for example, your preferred settings. We can also optimize our website with this. You can opt-out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data: You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Classentials.com and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in file of you, to you, or to another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@classentials.com. To ensure that the request for access has been made by you (and no one else impersonating you), we ask you to send a copy of your ID with the request. Black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number in this scanned or photographed copy. This is to protect your privacy. We respond as quickly as possible, but within a week, at your request.

How we protect personal data: Classentials.com takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service via info@classentials.com

Very truly yours,
Marc Vorgers

Classentials: “Your one-stop vintage motoring web-shop”